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Privacy Policy

Effective Date: January 1, 2025 · Last updated: April 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill in a form, or correspond with us. This includes name, email address, company name, job title, and billing information.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send technical notices, and respond to comments and questions. We do not sell your personal data to third parties.

3. Data Security

We use industry-standard security measures to protect your information, including TLS encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorised personnel only.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting our support team.

5. Cookies

We use cookies and similar tracking technologies to track activity and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Third-Party Services

We may employ third-party companies for service facilitation, payment processing, or analysis. These third parties have access to your personal information only to perform these tasks on our behalf.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@mavlensystems.com or visit our contact page.